Our philosophy is captured in a Wesfarmers Group framework called The Wesfarmers Way.  This framework provides guidance to align our businesses with our core values, growth enablers and strategies.  These are directed at achieving the Group’s primary objective of delivering a satisfactory shareholder return.

Wesfarmers Insurance delivers a satisfactory return to shareholders by:


Satisfying the needs of customers through the provision of goods and services on a competitive and professional basis;
Providing a fulfilling and safe working environment for employees, rewarding good performance and providing opportunities for advancement;
Contributing to the growth and prosperity of the countries in which it operates by conducting existing operations in an efficient manner and by seeking opportunities for expansion;
Responding to the attitudes and expectations of the communities in which the company operates;
Placing a strong emphasis on protection of the environment; and.
Acting with integrity and honesty in dealings both inside and outside the company.